Table of Contents
1 Data Collection
We collect information you provide directly to us, such as your name, shipping address, email address, and payment details when you place an order for CoolCove products.
We may also automatically collect certain technical information, such as your IP address, browser type, device information, and pages visited, to help us understand how visitors use our site.
2 Usage of Information
Information collected is used to process and fulfill orders, communicate with you about your purchase, respond to support inquiries, and improve our website and offerings.
We may also use aggregated, non-identifying data for analytics purposes to understand site performance.
3 Cookies
Our website uses cookies and similar technologies to remember your preferences, keep you signed in where applicable, and analyze site traffic. You can control cookie preferences through your browser settings.
4 Information Sharing
We do not sell your personal information. We may share information with trusted service providers who help us operate our business, such as payment processors and shipping carriers, solely for the purpose of fulfilling your order.
5 Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6 Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, please contact us using the details below.
7 Children's Privacy
Our website and products are not directed at children under the age of 13, and we do not knowingly collect personal information from children.
8 Third-Party Links
Our website may contain links to third-party websites, including affiliate and checkout pages. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
9 Security
We implement reasonable administrative, technical, and physical safeguards to help protect your information. However, no method of transmission over the internet is completely secure.
10 Policy Changes
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
11 Contact
If you have questions about this Privacy Policy, please contact us at support@coolcovegmail.com.